Front Office Administrator - BFI Finance Pekalongan

Join BFI Finance Indonesia as a Front Office Administrator in Pekalongan and become part of a dynamic team dedicated to excellence in financial services. This role offers a unique opportunity to support daily operations while contributing to a professional and customer-centric environment. As a Front Office Administrator, you will be the first point of contact for our clients, ensuring their needs are met with efficiency and warmth.

BFI Finance Indonesia is a trusted name in the financial sector, known for its commitment to innovation and customer satisfaction. Located in the heart of Pekalongan, our office is a vibrant hub of activity, where every day brings new opportunities to grow and excel. If you are passionate about delivering exceptional service and thrive in a fast-paced environment, this is the perfect role for you.

📋 Tanggung Jawab Pekerjaan

• Manage and maintain customer records using CRM systems like Salesforce or HubSpot.
• Handle incoming and outgoing customer inquiries, ensuring timely and accurate responses.
• Assist in the processing of loan applications, including document verification and data entry.
• Coordinate with various departments to ensure seamless customer service.
• Maintain a clean and organized front office area, including reception and waiting areas.
• Provide administrative support to the sales and marketing teams.
• Assist in the organization of meetings, conferences, and events.
• Ensure compliance with company policies and procedures.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Business Administration, Administrative Science, or related field.
• Minimum 2 years of experience in a front office or administrative role.
• Proficient in using Microsoft Office Suite (Excel, Word, PowerPoint).
• Experience with CRM systems is a plus.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced environment and meet tight deadlines.
• Familiarity with financial services and banking operations is beneficial.
• Ability to lift and carry up to 20 kg.

🛠️ Keahlian

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