Merchant Success Executive - Drive Business Growth in Bali

Join Staffinc Group as a Merchant Success Executive and play a pivotal role in empowering local businesses across Bali’s most vibrant areas—Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, and Badung. In this dynamic position, you’ll act as the bridge between our clients and their customers, ensuring seamless interactions that drive business growth. Working closely with our team of experts, you’ll leverage your deep understanding of local markets to craft tailored solutions that meet the unique needs of each merchant.

As a Merchant Success Executive at Staffinc Group, you’ll be at the heart of our mission to transform local businesses in Bali. Your daily tasks will involve visiting merchants, understanding their challenges, and developing strategies to help them thrive. You’ll use tools like Google Analytics, SEMrush, and Hootsuite to track performance and refine marketing efforts. This role offers a unique opportunity to make a tangible impact on the local economy while growing your career in a supportive and innovative environment.

📋 Tanggung Jawab Pekerjaan

• Visit and engage with merchants in Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, and Badung to understand their business needs and challenges.
• Develop and implement customized marketing strategies using tools like Google Analytics, SEMrush, and Hootsuite.
• Monitor key performance indicators (KPIs) and provide regular reports to merchants and the team.
• Collaborate with the marketing team to create and execute campaigns that drive customer engagement and sales.
• Provide training and support to merchants on best practices for online and offline marketing.
• Build and maintain strong relationships with merchants to ensure long-term success and satisfaction.
• Stay updated with industry trends and best practices in digital marketing and merchant success.
• Participate in team meetings and contribute to the development of new initiatives and strategies.

🎓 Kualifikasi & Syarat

• Bachelor’s degree in Marketing, Business Administration, or a related field.
• Minimum of 3 years of experience in a marketing or business development role, preferably in the digital marketing or merchant success space.
• Proven track record of driving business growth through effective marketing strategies.
• Strong understanding of local markets in Bali and the ability to build rapport with merchants.
• Proficiency in using tools like Google Analytics, SEMrush, and Hootsuite.
• Excellent communication and interpersonal skills, with the ability to work independently and as part of a team.
• Fluency in both English and Indonesian is a plus.
• Valid driver’s license and reliable transportation for frequent travel around Bali.

🛠️ Keahlian

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