Hotel & Villas Front Office Team

Big Dragon Villa Ubud · 📍 Ubud, Bali · Diposting 2026-10-09
FULL_TIME⭐ TERVERIFIKASI
Rp 2.700.000 – Rp 4.000.000 per month
Big Dragon Villa Ubud is seeking a dedicated and professional Front Office Team member to join our team. Located in the heart of Ubud, Bali, we offer a unique and vibrant work environment. The ideal candidate will be responsible for providing exceptional guest services, managing reservations, and ensuring smooth operations in our hotel and villas. If you are passionate about hospitality and customer service, we invite you to apply and be a part of our team.

📋 Tanggung Jawab Pekerjaan

Greet and assist guests upon arrival and departure, ensuring a warm and welcoming experience.,Manage and process reservations, check-ins, and check-outs efficiently.,Handle guest inquiries and complaints, providing timely and satisfactory solutions.,Maintain accurate and up-to-date guest records and databases.,Collaborate with other departments to ensure seamless guest experiences.,Perform front desk duties, including key card access, safe custody, and night audits.,Promote and sell hotel and villa packages to enhance guest satisfaction.,Stay informed about local attractions, events, and services to provide valuable recommendations to guests.

🎓 Kualifikasi & Syarat

Minimum of 1 year of experience in front office or hospitality roles.,Fluent in English and Bahasa Indonesia.,Strong communication and interpersonal skills.,Excellent organizational and multitasking abilities.,Basic computer skills, including proficiency in using reservation and guest management systems.,Ability to work in a fast-paced and dynamic environment.,Proactive and customer-focused mindset.,Valid SIM card and ability to work in Ubud, Bali.

🛠️ Keahlian

Customer serviceGuest managementReservation handlingProblem-solvingTeamworkTime managementLanguage skills (English and Bahasa Indonesia)
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